Ventajas
The printers always work and are reliable
Desventajas
Before reading this review, read management's responses to the other 1-star reviews. They reveal more about the company than any review ever could, therefore denting it's already poor reputation every further After a few of them, the pattern becomes impossible to miss. The formula rarely changes: thank the reviewer, reject the criticism, cite company policies, reference long-standing clients, question the employee's perspective, then encourage the discussion to continue through internal channels. The message is clear: feedback is welcome, provided it does not challenge the company's view of itself. Every negative experience is framed as a misunderstanding. Every cultural concern is something management "does not recognise". Every criticism becomes an isolated perception rather than a potential indicator of a wider issue. What stands out most is not the criticism itself, but the response to it. Rather than asking why multiple former employees, across different periods of time, describe remarkably similar problems, the focus shifts to explaining why those employees are mistaken, uninformed, disgruntled, or unable to see the "bigger picture". The company is quick to cite policies, procedures, compliance, and long-standing client relationships. None of these address the concerns being raised. Clients experience deliverables. Employees experience leadership. Those are not the same thing. What many of us experienced was a significant gap between the values promoted externally and the reality experienced internally. Feedback felt managed rather than embraced. Problems were explained more often than they were solved. Accountability travelled downwards far more comfortably than upwards. Even the responses follow a predictable script. Praise for colleagues is welcomed. Operational failures are attributed to restructuring. Workplace concerns are redirected into formal channels. Criticism of leadership is challenged. The underlying message remains remarkably consistent: the problem is rarely the company; it is the perspective of the person describing it. Perhaps the most telling response of all is the suggestion that many of these issues are simply what you should expect from a small consultancy. Aside from being an inaccurate defence, it reflects a concerning willingness to normalise problems rather than address them. Culture is not defined by corporate responses, policies, or carefully crafted statements. Culture is defined by what employees repeatedly experience.
