Extremely unstable company to work for. Where's the zero rating?: opiniones de empleados con el puesto de Field Service Technician en CompuCom

1,0
2 may 2015
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

They do a great job at providing training materials and access to most major certifications. The only problem is when field employees train the time is not looked on favorably by those living off of spreadsheet reporting dynamics.

Desventajas

Where to start? Working for CompuCom means never having job security. When the company signs on new business they massively hire until the contracts change at which time massive layoffs occur. There is no such thing as stable long term employment with CompuCom. No opportunities for advancement or wage increases. CompuCom is what one would term a complete "spreadsheet" driven company. Very little reliance on human capital with a ridiculous reliance on reporting every movement and action by employees with all decisions being made several levels above any interaction with actual technicians. Lastly, CompuCom has one of the lowest pay scales among leading IT companies in the nation and wage increases are rare. As an employee of CompuCom you are nothing but an employee number on one of a thousand spreadsheet reports upper management runs on an hourly basis to criticize every movement field technicians make. The reporting standards contradict each other meaning there is no chance to actually satisfy the standards one is given. There is absolutely zero focus on end user satisfaction vs. profit margins for upper management or investment firms.

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5,0
2 may 2025
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Aprobación del CEO
Perspectiva de la empresa

Ventajas

Solid. Honestly no complaints. But always continue to improve

Desventajas

Can include working in the warehouse which isn’t technical at all

1
3,0
3 jul 2026
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

Management is very nice, contract client was good

Desventajas

low pay, benefits expensive and not very good. PTO was low. Benefits included paid holidays but my contract was at a university and a lot of holidays did not count, including Juneteenth and Martin Luther King day. Also had to use PTO during winter break, which ate up most of my PTO every year.

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