Not Happy: opiniones de empleados con el puesto de Tech Support Tech en CompuCom

1,0
12 abr 2010
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

Good starting point. If you are new to IT it is a good jumping point. Don't stay on and get stuck though if you have a choice.

Desventajas

The pay is low. They base increases on numbers. The numbers show amount of calls closed. The employees with less experience and ability take all the calls needing less knowledge so are able to close many more. They look good on paper but are not able to take calls that require real ability. This is a difficult point to the rest of us. When we try and voice that concern or any other concerns we are shut down by management and or looked at as being a trouble maker.

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5,0
2 may 2025
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

Solid. Honestly no complaints. But always continue to improve

Desventajas

Can include working in the warehouse which isn’t technical at all

1
3,0
3 jul 2026
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

Management is very nice, contract client was good

Desventajas

low pay, benefits expensive and not very good. PTO was low. Benefits included paid holidays but my contract was at a university and a lot of holidays did not count, including Juneteenth and Martin Luther King day. Also had to use PTO during winter break, which ate up most of my PTO every year.

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