Adequate to start IT support career, but don't trust your luck if you plan to stay.: opiniones de empleados con el puesto de Technical Support Analyst en CompuCom

2,0
28 jul 2011
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Aprobación del CEO
Perspectiva de la empresa

Ventajas

Decent benefits, and depending on the individual you can get assigned a good manager. Training is plentiful, if you can get approved for it. Flexible with PTO.

Desventajas

Contrary to the company's self assessment of technicians recognition, technicians are invisible. Rare postings, if any, of technicians contributions to customer service and satisfaction. Management and Sales receive most recognition. Increased compensation encouraged more by the number and quality of customers you can direct to the company. School reimbursement is skimpy and the approval process is a hassle. You may get enough to payment for 1 or 2 classes for 1 full year.

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5,0
2 may 2025
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Aprobación del CEO
Perspectiva de la empresa

Ventajas

Solid. Honestly no complaints. But always continue to improve

Desventajas

Can include working in the warehouse which isn’t technical at all

1
3,0
3 jul 2026
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Aprobación del CEO
Perspectiva de la empresa

Ventajas

Management is very nice, contract client was good

Desventajas

low pay, benefits expensive and not very good. PTO was low. Benefits included paid holidays but my contract was at a university and a lot of holidays did not count, including Juneteenth and Martin Luther King day. Also had to use PTO during winter break, which ate up most of my PTO every year.

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