Meh....: opiniones de empleados con el puesto de Customer Service en Young Innovations

1,0
13 ago 2016
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Aprobación del CEO
Perspectiva de la empresa

Ventajas

Small company - so everyone knows everyone else.

Desventajas

I worked in customer service - and it was the worst customer service job I've ever had. There are a couple of people working in that department that don't actually do any work. The phones would be ringing, but these ladies were more interested in their personal conversations about their private drama than in their job. There was no management whatsoever to address these issues with. There was a lot of finger pointing and misdirection regarding customer complaints. The products we sold were returned with defects at an alarming rate. Even though the company was well aware of the defects, they continued to sell the defective products, which made customer service a nightmare. We'd have a weekly meeting, but problems addressed in the meetings were never resolved. This was the stupidest company I have ever worked for. Honestly, I'm surprised to learn they are still in business. Found something much more interesting and satisfying in 2015. I've never regretting leaving this company.

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5,0
13 abr 2025
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Aprobación del CEO
Perspectiva de la empresa

Ventajas

- Great team - Learning opportunities - Great pay

Desventajas

- Remote - Reliance on good internet to communicate - Had to leave after 3 months

2,0
19 feb 2026
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Aprobación del CEO
Perspectiva de la empresa

Ventajas

There are SOME good people you meet there. It was close to my house. There were some easy going days, there were hard/busy days too.

Desventajas

Management. Toxic environment because of SOME coworkers talking bs behind people’s back. The initial pay isn’t great, unless you have YEARS of experience and don’t even expect any good raises. Favoritism with certain people, allowing the same thing you get in trouble for, slide past others because you like them more.

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