Just started orientation and the experience has been pleasant so far.: opiniones de empleados con el puesto de CCR I en WellPoint Systems

Great working environment, tele-commute available, good pay.

Merge with amerigroup has caused a lot of changes in management

Its challenging and every day is something new. Exciting time in the healthcare insurance field right now with the implementation of the affordable health care act. You get to work with teams from all across the US as well as India and Phillipines.

very unorganized and many processes dont work as they are new. No developed training curriculum, so it is a constant barage of new documents and proceedures that you are left to decipher and deliver effective training on. You don't have access to the teams that develop the documentation before you are required to deliver training to teams both here in the US and internationally. A lot of long term travel means time away from home and family.