Fun, Inviting but not inclusive. Limited DEI makes it hard for everyone to feel like they fit.: opiniones de empleados con el puesto de Sales Development Representative (SDR) en Waitwhile

2,0
23 mar 2022
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Ventajas

Nice people, flexible remote work culture, trendy systems

Desventajas

Overall, the culture at Waitwhile was pleasant. However, I had to fake feeling accepted and included the entire time I was an employee. I felt like there was an assumption that being the only Black employee in a tech start up that catered to many other white washed companies would never be a significant concern. Folks at Waitwhile are kind and try their best to set you up for success. However, my work ethic sharply declined the more time I spent trying to please my team for acceptance. I tried to address concerns about going into the tech sales industry as a Black woman during my very first interview but the subject was abruptly changed. Overtime, I felt an unexplainable, crippling anxiety every time I had to make a cold call. I avoided including my picture in my email signature in case someone realized I was the token. Members of my team would ask how they could help me reach my goals, but I felt awkward bringing up these concerns as DEI was never addressed the entire time I was in the organization. They were kind enough to try altering my goals and I even considered switching roles. They were supportive of this but there was still no acknowledgement of the real reason I felt uncomfortable. By the beginning of Black History Month, I couldn’t take it anymore and was planning on saying something to HR. However, I got called into a surprise meeting announcing my termination. I appreciated the decision they made to pay part of the scholarship associated with the program that led me to Waitwhile but no amount of money could change how voiceless I felt when it came to the DEI component. This was disappointing- especially given that it’s 2022.

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Respuesta de Waitwhile
4y
Thank you for taking the time to post this honest feedback. I'm really sorry you felt that we missed the mark at Waitwhile and we definitely take this to heart. We're still a young startup with just a few dozen on the team, but I really want to make Waitwhile a diverse and inclusive place - and it's clear we have a lot of work to do here. We never want our employees to feel excluded or tokenized. To address the issue of discomfort around speaking about our DE&I efforts, we will start having regular conversations and education around inclusiveness on all levels. We will also improve the opportunities for employee feedback with DE&I in mind. I am so glad that you found an organization that you feel motivated in and going forward we will work to ensure that everyone feels that same sense of recognition and motivation at Waitwhile. Thank you again for your thoughtful feedback Christoffer, CEO

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5,0
19 dic 2024
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Ventajas

Working at Waitwhile has been an incredible experience. From day one, I’ve felt like a valued member of the team, and it’s clear that innovation is at the heart of everything we do. The company encourages creative thinking and allows employees to actively shape the direction of our products and services. It's rare to work at a place where your feedback is not only heard but actively sought out and implemented. The leadership team is open, approachable, and genuinely invested in both the success of the company and the growth of their employees. There’s a real culture of collaboration here, where new ideas are celebrated and everyone has the opportunity to make an impact. The environment is fast-paced, yet supportive, which makes it easy to stay motivated and excited about the work. What stands out the most is how Waitwhile fosters an inclusive and transparent culture. Every day feels like an opportunity to learn, grow, and contribute. It’s not just about the product we’re building—it’s about creating an environment where people feel empowered to be their best selves. I’m genuinely excited about the future here and grateful to be part of such a forward-thinking company.

Desventajas

While the fast-paced nature of the company fosters innovation and growth, it can sometimes feel overwhelming, especially during periods of rapid change. This can be challenging for those who prefer a more structured or predictable work environment.

5,0
2 dic 2024
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Perspectiva de la empresa

Ventajas

- Team culture: I've learned a ton from some of the best people I've ever worked with, across different continents, and had a ton of fun along the way - Innovative product: the product is solving a real-world problem that everyone is experiencing at some point (waiting in line!) + disrupting a well-established industry with the potential to become the de facto standard in the queue management space. - High standards: the Waitwhile team doesn't compromise on quality. I've witnessed first hand some of the hard decisions that they had to make, and product quality and respect for the customer always came first.

Desventajas

It's been hard to establish a predictable growth engine in the current SaaS environment where every spending decision comes under scrutiny.

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