10 oct 2017
Respuesta de Vectorform
8yDear Former VF Team Member:
We were disappointed to read your review. You are certainly right in stating that clients receive our focus, attention, and dedication. As a service business, it is essential. In fact, we take pride in being solution oriented to ensure our customers’ needs come first. That said, our team members, who we trust to service our clients exceptionally well also receive our focus, attention, and dedication. We’re sorry that you did not feel this balance. We wish you had a better experience, and know you likely made a significant impact on the client projects you supported over the years.
We are working to increase the recognition, visibility, and efforts of our team members. We know how important this is. Recognition events, acknowledgement at company-wide meetings, along with 360-feedback, and proactive steps taken to outline career paths for employees, are all steps being taken to improve recognition of our team members.
And, yes, our founders are always pushing for what comes next. One of Vectorform’s core principals is to continue driving commitment to meaningful innovation in the industry. Not every effort is successful, and that can be frustrating at times. The team has demonstrated many times over in the last 18 years that it can and will continue to invent the future. Being here 5 years, you played a significant role in that.
As for the state of employees, we have collected ample survey data, conducted 1-1 interviews with nearly everyone in the company, and continue to make improvements in internal communications, leadership training, process improvement, and resource and project allocation. Through these mechanisms, we’ve learned what our team members value, what they love about Vectorform, where they want to see improvements, and we work to make adjustments each day to continue creating the company we all envision.
Vectorform’s People Operations Team