Ventajas
Flexibility - Can choose work hours and days Working from home
Desventajas
Got great feedback and ratings for the calls for the first couple of weeks. That was the only feedback that was ever gjven. But without any notice and just after a month, hours were cut. Project lead didn't have the courtesy to call and advice why. After multiple follow ups , was informed by the trainer(!)coldly that there won't be any work from the following week. Was promised consistent ongoing training and support but apart from the induction training no other training was given. After following up for feedback as to why I was let go when my ratings were good, was informed by HR that another project got cancelled and they had to move long term employees from that project to the one I was working on and new employees were hence let go! Resigned my previous job for the lure of a flexible work from home option! And became jobless because of these people! Stay away from this company - there is no job security, people and management are cold unfriendly & heartless, there's no training like they promise, project leads are useless, not accessible and are bad communicators. Irrespective of performance, you'll be let go without notice by rude management.