2,0
16 sept 2022
Empleado anónimo
Exempleado, menos de 1 año
Recomendar
Aprobación del CEO
Perspectiva de la empresa
Ventajas
Not much Pro's as it is an on-site job with the vibe of a remote setup coupled with management not being on site.
Desventajas
Complete lack of communication from management. Quality leads & analysts non-existent. Heavily reliant on experienced agents for information provided for troubleshooting. More fixated with SLA's then updating KB articles. Little to no consideration for wellbeing of employees.