Ventajas
Its a job in a scarce economy. Some of the worker-level people there are good.
Desventajas
massive uncompensated overtime, questionable ethical practices (lying to customers), poor benefits like no dental optical or life insurance coverage, huge fiscal problems including bounced paychecks and multiple layoffs and cutbacks and an across the board salary cut of 10%. The CEO is very foulmouthed and can be personally abusive. Department of labor judged them to be unfair in labor practices. Much of the tech support staff is in the Philippines and is overworked like the US tech staff.