Bad managment and working atmosphere, good that they don't require any experience.: opiniones de empleados con el puesto de Linux Technical Support en Touch Support

Pay is to low. To much pushing of stats, you are forced to make generic replies to tickets that don't contribute anything to resolve the issue and are just there to game the stats. Management and HR are not doing a good job, also a lot of reviews here seem to be written by management or HR, even when they do talk to employees it is obvious they are just doing it to satisfy form and are not listening to what is said. Most people leave inside 1-2 years so not much experienced people to learn from.