Great way to gain entry into good customer service and IT troubleshooting.: opiniones de empleados con el puesto de Telephone Service Representative en TP

4,0
3 ene 2014
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

Teleperformance offers an opportunity to get your foot in the door of the customer service field. With several different programs available to apply for, you can gain entry into a field of your choosing. Stay long enough and you have the opportunity to get off of the floor and into the next echelon of troubleshooting.

Desventajas

Working at any telephone-based customer service company requires a lot of patience, especially if you are on the troubleshooting end of the spectrum. This company is no different. Be prepared to deal with customers ranging from mildly annoyed to irate and with little to no experience with the products that they currently own.

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Respuesta de TP
8y
Thank you for the positive review. We see to it to equip our employees with enough training and skills so they can do their job effectively and be prepared for future career opportunities. Best regards and we wish you success in the future.

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5,0
2 jun 2026
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

Training is very helpful to employees

Desventajas

There is nothing bad about this company.

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Respuesta de TP
1d
Thank you for your positive feedback! We're glad you're enjoying your experience with us and appreciate your ongoing contributions to the team.
5,0
10 abr 2026
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

All the OT you want, whenever you want. I easily do 6-10/hrs a week (can do up to 20), which adds another 20k to my income. With an option to be paid EVERY day. Tons of opportunities if you’re on the right LOB.

Desventajas

It redefines “high call volume”. Expect back to back calls all day. They do schedule plenty of OFF phone time for regular meetings, coaching and training. If you enroll in one of their upskill programs, they give you 45min 2x a week to work toward the certification that you choose.

1
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Respuesta de TP
1mo
We appreciate your kind words and are thrilled to hear that you're happy here. Your feedback helps us continue to improve and grow.
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