Socialization is a positive, need training focus to individuals with zero BPO experience.: opiniones de empleados con el puesto de Customer Service Agent en TP

3,0
1 may 2026
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Aprobación del CEO
Perspectiva de la empresa

Ventajas

Communication skills will be improved. Socialization with other people is great.

Desventajas

Training is very short most especially for BPO newbies Not easy to navigate tools at first. Multitasking is a challenge, type listen navigate A lot of entries are open to possible errors KB navigation during a call is a challenge Leadership team must practice empathy and bw more enthusiastic and motivational.

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Respuesta de TP
1mo
Hi there. We appreciate you dropping by to provide your feedback.

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5,0
2 jun 2026
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Aprobación del CEO
Perspectiva de la empresa

Ventajas

Training is very helpful to employees

Desventajas

There is nothing bad about this company.

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Respuesta de TP
1d
Thank you for your positive feedback! We're glad you're enjoying your experience with us and appreciate your ongoing contributions to the team.
5,0
10 abr 2026
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

All the OT you want, whenever you want. I easily do 6-10/hrs a week (can do up to 20), which adds another 20k to my income. With an option to be paid EVERY day. Tons of opportunities if you’re on the right LOB.

Desventajas

It redefines “high call volume”. Expect back to back calls all day. They do schedule plenty of OFF phone time for regular meetings, coaching and training. If you enroll in one of their upskill programs, they give you 45min 2x a week to work toward the certification that you choose.

1
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Respuesta de TP
1mo
We appreciate your kind words and are thrilled to hear that you're happy here. Your feedback helps us continue to improve and grow.
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