Ventajas
Good benefits (health insurance). No other pros that I can think of.
Desventajas
Poor training. The first two weeks of training was excellent, after that, you are on your own. The way you learn is by being written up by QA. You earn PTO time but are not allowed to take it without 48 hours notice (who can give 48 hours notice when sick or in an emergency). Have absolutely no leeway on lateness, even if you call in. They relocated 35 miles to the north of their original location with no public transportation available and poor highway situations and have no tolerance for being late. As a result, they have massive turnover in their employees after they have invested major time and money into training. Poor morale in company. What they profess to believe that the patient comes first, it is all about the stats and pushing as many people to collections as fast as possible.