Great Company: opiniones de empleados con el puesto de Customer Success Manager en SoftServe

friendly people, modern approaches and a very diverse workforce. great clients and thought pieces as well to bring to the table.

Not a con but just a note, they offer flexible remote working options, which may be different for those who prefer in-person

Decent pay but you will be expected to manage multiple client projects at the same time in an expedited timeframe and are often flying solo. If you come from traditional consulting, these projects will feel insane and unrealistic to deliver true quality.

All about who you know, not what you do here. Expect to have to work at 150% capacity plus spend at least 50% of capacity networking. You will be constantly asked to deliver with unrealistic timelines. People (i.e. business analyst group) are constantly stepping over boundaries and claiming work others with more expertise in a specific area should own. It is a constant cluster mess and I (as a junior associate) have been on my fair share of calls where leadership is yelling at each other about stepping into each other’s territories. I can only imagine what occurs on the pure leadership calls. Lots of people in director and above positions are on an egotistical trip and have zero interest in the team’s ideas, knowledge, or expertise. You will spend many phone calls just listening to the leader brag about themselves for 55 straight minutes.