General Manager has all the powers. A mediocre organization with poor list of unstable clients and poor leadership who has failed time and again to set a tone of accountability, being available only as a Puppet and lacking focus to do what's best for the Team and the Firm. GM is always ready to blame others, though the goof-up was from her side. The GM is selfish and self-serving, Un-Civil and mean, ready to insult others in Public, is incompetent, always making bad decisions, resulting in disasters. There is no qualified HR Team that can look into the grievances and unfairness as the GM considers herself as the supreme knowledgeable HR. A passable leader with poor planning and strategies that leads to a toxic environment, is putting the Firm at risk.