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They provide a platform to learn and grow professionally, but the cons make it hard to feel valued and stay.: opiniones de empleados con el puesto de Second Line Leader en ServiceSource

3,0
25 may 2017
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

• great place to sharpen your teeth / learn the tech world • you have to earn your stripes to climb the ladder / promos are not based on tenure • impressive client portfolio - lots of unique learning opportunities across accounts and industries • upward mobility if you put in the work and listen • new c-suite is sharp, capable and experienced • social, hip, fun, young environment

Desventajas

• unfortunately the company is selfish and employees entitled beyond normality (largely the case, but not all) • often feel like clients/customers care more about you than the company does • everything boils down to $$$, but some things just aren't driven by financial ROI • the "Do what's right" motto consistently fell short • announced company growth prematurely to employees - company back in maintenance mode following lay-offs • leadership can't seem to get out of their own way to make good decisions quickly - red tape • constantly losing top talent for reasons within their control, like lack of: recognition, fair pay, performance reviews, mentorship, benefits, communication, perceived value • long time practitioners of lead by intimidation (however, there's been noticeable improvement recently) Verdict: it's a toss up and depends on the account, your boss and behavior of fellow teammates.

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5,0
1 ago 2022
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Aprobación del CEO
Perspectiva de la empresa

Ventajas

Collaboration and team building is a cut above.

Desventajas

IT Support case review system and time it takes to get resolved.

3,0
20 mar 2025
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

If you don’t want to advance your career it’s a good place to be.

Desventajas

There are no raises for employees regardless of performance. There’s a high turnover with counselor and admin positions

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