CSR: opiniones de empleados con el puesto de Customer Service Representative en ServiceChannel

Management issue's, constant negative remarks unless some compliments given about you from caller's . Poor benefits. Poor coaching/training. Lack of appreciation for the CSR's effort to handle difficult clients / vendors with no assistance from so called "Coaches and Leads". Constant nagging. MAJORITY OF EMPLOYEE'S ARE RELATED TO EACH OTHER AND TAKE SIDES.