A great place with a great team but shady management: opiniones de empleados con el puesto de Customer Service Representative en ScriptPro

1,0
28 feb 2019
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Aprobación del CEO
Perspectiva de la empresa

Ventajas

Working at Scriptpro taught me a lot during my time there for close to four years. In that time frame I learned a lot in terms of team building, being accountable for your actions, and overall understanding when you need to own something. The team and the company itself provide me with a lot of chances to grow, and even allowed me to connect with several employees who became great friends. I learned many skills that I would be able to take forward into future job positions, and there are many team building activities handled by members within each team itself. Except...

Desventajas

Those stuck within the workflow support team, and those placed under teams with certain managers. I will not name them directly, but know that working here you will be at the fate of whatever mood your manager percieves you in. The downside to them is that some of them in certain departments are honestly quite lazy, and very disconnected from the teams they work with. They aren't aware of all the things ongoing within the company, and in truth it becomes more of a brownnosing enviorment to stay around. For example there was one employee who spent close to three years not doing his job in the company and underperforming and in some cases creating more work for other members of the team. Yet, at the end of the day he was allowed to stay on until enough complaints were brought up to HR simply because he was friends with the manager. This goes into line with other individuals throughout the company as well, many of them are just friends with the managers and thus secure there roles and positions. There is also another issue, in that many members of the staff are very incline to keep certain information or skills to themselves and are not willing to share the information. The feeling that you need to validate your own importance exists here with the company, otherwise you'll be passed over for promotion or have a less likely chance to be terminated due to the importance you place yourself as.

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5,0
12 feb 2026
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Aprobación del CEO
Perspectiva de la empresa

Ventajas

So many but my favorites - The best people and management in industry so much it feels like family. Everyone works hard and looks out for each other in this group. We can work from home or in office or hybrid. The campus is beautiful. Management favors family and flexibility. They are involved, supportive, available. The team is unique and accepting. We care about each other. Our Manager works really hard, is supportive, cares about the team and team synergy. Our customers can be tough but they rely on us and we become close. Our jib is not the same one day to the next so it is exciting and never boring or dull. For these reasons I highly recomend.

Desventajas

The job is fast pace and challenging. I work hard and some times weird hours. It can be overwhelming but the pros make it very enjoyable.

4,0
5 may 2026
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Aprobación del CEO
Perspectiva de la empresa

Ventajas

A friendly and supportive team where everyone is willing to help each other. It’s a great environment for entry-level professionals to learn and grow.

Desventajas

Compensation could be more competitive.

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