Started as a WARRANTY SPECIALIST moved to RETENTION SPECIALIST: opiniones de empleados con el puesto de Warranty Specialist en SP Data Digital

3,0
22 ene 2026
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Aprobación del CEO
Perspectiva de la empresa

Ventajas

flexible scheduling, offer of part or full time,

Desventajas

you lose money when you advance. warranty specialist is repetitive and its extremely hard to work in a role where you know your misleading people as if your conning people who need the most to buy something that you know your hiding key details about. I personally didnt do well at it. When a grown person tells me NO THEY DO NOT WANT THE APPLIANCE CARE PLAN, i say OKAY! WELL ILL SAVE THIS QUOTE TO YOUR FILE FOR 30 DAYS IF YOU CHANGE YOUR MIND JUST GIVE US A CALL BACK. needless to say, i advanced to retention specialist quickly. when you advance - you lose your bonus which isnt very much but still, your taking on the ugliest part of the company with the angriest customers who are realizing those details of the plan they purchaced. and when the customer calls MAD AS CAN BE, your still expected to ask them if they would like to purchase the appliance care plan for their other appliances.

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5,0
18 dic 2025
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Aprobación del CEO
Perspectiva de la empresa

Ventajas

understanding and great training. nice mentors and all

Desventajas

no cons for me at all

4,0
28 may 2026
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Aprobación del CEO
Perspectiva de la empresa

Ventajas

Good experience with them and co-workers

Desventajas

A little bit stressed for all the coaching session

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