Toxic environment/ Favoritism,: opiniones de empleados con el puesto de Sales en Ritz-Carlton

1,0
2 sept 2020
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Aprobación del CEO
Perspectiva de la empresa

Ventajas

Great Brand, Best hotel in Dallas, Marriott Discounts

Desventajas

Favoritism environment in the sales department, hotel looks nice in the outside but gross in the back of the house. No one cleans the sales department-full of gnats. The Sales leader does not offer any support to any of their team members and does not know what goes on in the sales office. Does not value the ones who have long standing tenure-ship with the company and listen to what others say. Lots of chit chatting.

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5,0
20 jun 2026
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Aprobación del CEO
Perspectiva de la empresa

Ventajas

Strong emphasis on customer service excellence and professionalism. Excellent training and development programs. Opportunity to work with a respected luxury hospitality brand. Supportive team environment focused on guest satisfaction. Exposure to a diverse clientele from around the world. Clear service standards and expectations. Valuable experience in communication, problem-solving, and multitasking. Opportunities for internal advancement within hospitality and customer service roles. Employee recognition programs that celebrate outstanding service. Pride in representing a company known for high standards and exceptional guest experiences.

Desventajas

Fast-paced environment that can be stressful during peak seasons. High expectations for service and attention to detail. Heavy call volume during busy periods. Schedules may include evenings, weekends, and holidays. Staffing shortages can occasionally increase workload. Limited flexibility in procedures due to luxury brand standards. Advancement opportunities may vary by location, not department. Balancing multiple guest requests at once can be challenging.

3,0
1 jul 2026
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Aprobación del CEO
Perspectiva de la empresa

Ventajas

Free meal, good pay, friendly

Desventajas

General manager does not understand the whole situation before criticizing

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