Player Support Manager: opiniones de empleados con el puesto de Player Support Manager en Riot Games

5,0
4 feb 2014
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Aprobación del CEO
Perspectiva de la empresa

Ventajas

Freedom to pursue projects that help players, even if they fall outside the scope of what would be considered your normal day-to-day duties. It's legitimately a company formed by gamers, consisting of gamers, for gamers. This shows through every aspect of Riot culture. If you're a gamer, you'll feel right at home. Benefits are great. Feedback is actually responded to. When we said 10 days of PTO wasn't enough, we got unlimited. When players let us know we're making a decision that isn't player focused, we respond and fix it. We don't always make the right choices initially, but we are quick to apologize and make it right.

Desventajas

If you're not a gamer, you'll probably feel very overwhelmed by most aspects of Riot culture. It's very fast paced, lots of young people, and while outliers do exist they're few and far between. We still struggle with our own growth. We often find parts of our infrastructure that are incapable of scaling with our headcount. This leads to processes and systems being built, then quickly needing to be revised/scrapped for new ones.

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5,0
14 jun 2026
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Aprobación del CEO
Perspectiva de la empresa

Ventajas

Great teams and space to work in

Desventajas

A lot of overhead in organization

3,0
2 jul 2026
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Aprobación del CEO
Perspectiva de la empresa

Ventajas

Great benefits, pays well, can work on some very interesting problems.

Desventajas

Work hours are from 10-7 and hardly anyone actually works that, so stuff can move at a snail pace. Getting help from central teams can be painful, especially if they're way off hours. Some of the culture can get a bit overwhelming too and you can end up feeling pretty lonely if you don't drink the koolaid.

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