not worth the trouble : opiniones de empleados con el puesto de Customer Service Representative en Riders Plus Insurance

5,0
15 feb 2025
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

work from home unsupervised at 8am makes it easy to ease into the day as no micromangement

Desventajas

they don't offer you more pay unless you resign then they offer you extra vacation days and more money .why not just pay me what i am worth. stop wasting peoples time

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1,0
25 abr 2026
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

Work from home full time with no expectations to go in the office

Desventajas

This place is a revolving door ! A clear sign of bad culture is when leaders and top sales people quit. The wait time to get a service person is crazy and sales and service people are not appreciated. Prior post is correct they purchase awards - deep pockets to save face. One employee has been there long term and she is not happy. It is sad that people buy brokerages but don’t know how to manage staff.

1
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Respuesta de Riders Plus Insurance
1mo
Riders Plus is a growing, dynamic organization with a clear ambition—to continue to be the recognized best at what we do. Achieving that requires a strong commitment to performance, accountability, and delivering an exceptional experience for our customers. As we continue to evolve, we remain focused on building a high-performing, aligned team where people are supported, and personal and professional growth is encouraged and rewarded. We are proud to have many long-tenured team members—some with over 20 years of service—while continuing to attract new and experienced professionals who strengthen and elevate our team. Proof of our success and growth includes: Recognition as a top employer in the insurance industry based entirely on anonymous employee feedback through Insurance Business Canada Multiple Consumer Choice Award wins, reflecting independent third-party evaluation Over 10,000 five-star client reviews, highlighting the expertise, care, and service our team delivers every day We continue to invest in our people, hire top talent, strengthen our systems, and raise the bar—so we can deliver a best-in-class experience for both our team and our customers.
5,0
4 may 2026
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

Work from home, team lead has been supportive

Desventajas

benefits could be better rsp plan would be good

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