Not a CSM role: opiniones de empleados con el puesto de Customer Success Manager en Ramp

1,0
18 abr 2025
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Aprobación del CEO
Perspectiva de la empresa

Ventajas

Great benefits and pay while it lasts

Desventajas

Not a true CSM role, your experience as a “CSM” is more like a short-term sales role to get customers to spend on their ramp cards as quickly as possible. Also frequent silent “layoffs”. They will “lay off” employees and not give any explanation for it, just to go around and tell the teams it was performance related in order to drive fear. No warning, no feedback. A lot of the managers have zero leadership experience and it shows. A common theme was not receiving any feedback, so obviously these quiet layoffs were anxiety inducing.

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5,0
25 jun 2026
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Aprobación del CEO
Perspectiva de la empresa

Ventajas

Extremely talented team with a hard working mindset

Desventajas

Have nothing to say here

4,0
18 jun 2026
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Aprobación del CEO
Perspectiva de la empresa

Ventajas

Ramp is a special place. You're handed the keys to things and given a ton of room for experimentation. They're not afraid to spend money and it's a special place to be right The people are super driven, talented, and ready to help.

Desventajas

It is without a doubt a demanding workplace and there were times it was difficult to manage. I often felt overwhelmed. It's also a volatile place, with people pushed out and little said about it. There's a "never good enough" mentality from leadership that can be draining.

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