Ventajas
Clients are happy with service delivery
Desventajas
Horrendous management! Poor employee benefits and engagement, no proper systems or technology in place as a business, bad flexibility at work and poor work life balance for employees. The office is being managed in a very sadist approach where employees not allowed to talk in office which leads to alot of politics due to lack of communication, female lead is the only one allowed to speak in the office and not willing to change to accept new ideas from employees or even interested to receive feedback on changes, staff are not even allowed to use mobile, work from home. Entire business is being run like a one man show even though it's a company of a bigger MNC. Staff rentention is poor and churn of staff is frequently sighted.