Oversold, Under delivered.: opiniones de empleados con el puesto de Customer Service Agent en RDI

2,0
29 may 2018
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

Employee events, attempts at friendly environment, free employee gym.

Desventajas

-BEDBUGS- -HEAT AND A/C OFTEN BREAK- RDI WILL EXPECT YOU TO WORK AT YOUR DESK IN TEMPS AS HIGH AT 100 DEGREES AND BELOW FREEZING. CANNOT GET HEAT OR A/C TO FUNCTION BUT HAS BUDGET TO REPLACE SITE MANAGERS WALL WITH GLASS. OSHA NEEDS TO SHUT THIS PLACE DOWN. Overworked/underpaid, dishonest management, policies constantly changing, those with children should not apply. RDI lies to clients for business and cheats PCI compliance. You will go through two weeks of training to not know how to carry out your job on the floor. No opportunity for advancement. Very cliquish and classist environment, virtually no people of color in management. Promises of raises/promotions are fraudulent. Sexual harassment is rampant. New employees hired on at $12/hr while employees who have been there years are not able to get a raise higher than $11/hr, including management.

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5,0
14 ene 2026
Empleado anónimo
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

Very flexible, caring people. Honestly some of the best people I have ever met.

Desventajas

Progress isn't measured very clearly, you will think you are doing well, then suddenly you aren't.

4,0
5 jun 2026
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

great management, set call flow, stable, multiple events and gatherings for free food and community.

Desventajas

Hard on attendance, stingy with PTO, changes so much for the client the position you were hired for can become unrecognizable after a period of time.

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