A good place to learn and grow: opiniones de empleados con el puesto de Customer Service Representative en RBC

5,0
30 sept 2008
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

Fair and balanced approach to learning, training and opportunity to grow. Fast paced and changing environment. Management is always sharing standings of your performance and bank performance. Reviews are given quarterly so you know how you management feels you are performing. Co-workers are good to work with. Mistakes are explained, so you understand the why of what went wrong and how to fix it. There is freedom to speak out if you do not agree without fear of reprisal. If you voluntarily contribute at least 10% of salary towards your pension, RBC will add 6% to your contribution.

Desventajas

The starting salary is extremely low for the basics of the job. The benefits package is employee paid and fairly expensive, you do not have option of opting out if you have no outside coverage. Getting time off for family things, such as dentist, doctors can be a hassle. Changes have been made to pension which is a voluntary contribution.

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5,0
9 jun 2026
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

Opportunities to work on enterprise-scale systems with modern tooling and automation initiatives. Excellent collaboration between infrastructure and incident management teams; vendor coordination is efficient. Competitive compensation and benefits package, including solid health coverage and retirement matching.

Desventajas

Workload spikes during major incidents can challenge work-life balance, especially when on-call.

3,0
18 jun 2026
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

Stable work life balance. The culture is really great, very easy to work with complex management and managers. Willing to help you grow and learn with clients

Desventajas

Not a lot of room for growth unless you come in the door with that expectation. It can be very easy to get stuck in this role as your pay slowly increases and the job title mostly stays the same. Associate promotions and raises are rarely given and take a lot of coercion to get.

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