Client service associate: opiniones de empleados con el puesto de Senior Registered Client Service Associate en RBC

1,0
16 jul 2015
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Aprobación del CEO
Perspectiva de la empresa

Ventajas

Friendly work environment but can be very cliquey.

Desventajas

Management should recognize the support staff in more ways than just providing breakfast or lunch a few times a year. Compensation is below par, as are the bonuses. Management tends to play favorites with the support staff which leaves the rest of us feeling very undervalued. This is a tough balancing act type of position. The brokers are never wrong and management always sides with the brokers. This company is not one I would recommend, as I have worked for others, and the hierarchy was different. Currently looking for a CSA position elsewhere.

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5,0
9 jun 2026
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Aprobación del CEO
Perspectiva de la empresa

Ventajas

Opportunities to work on enterprise-scale systems with modern tooling and automation initiatives. Excellent collaboration between infrastructure and incident management teams; vendor coordination is efficient. Competitive compensation and benefits package, including solid health coverage and retirement matching.

Desventajas

Workload spikes during major incidents can challenge work-life balance, especially when on-call.

3,0
18 jun 2026
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Aprobación del CEO
Perspectiva de la empresa

Ventajas

Stable work life balance. The culture is really great, very easy to work with complex management and managers. Willing to help you grow and learn with clients

Desventajas

Not a lot of room for growth unless you come in the door with that expectation. It can be very easy to get stuck in this role as your pay slowly increases and the job title mostly stays the same. Associate promotions and raises are rarely given and take a lot of coercion to get.

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