Ventajas
Good benefit programs, good rates on credit products, free banking
Desventajas
Working out of the call center in Mississauga was horrible. You have to be sitting at your desk for 95% of the day. Which means you only had 15 mins per day to go to the washroom, get some water, talk to a friend, get help from a coworker and so on. At the end of the week your "stats" are sent out among the whole team so people can compare and contrast each other - they try to create a very unhealthy sense of competition. The salary is also not even close to being competitive with other banks and is barely more than minimum wage. There was no designated seating, getting a desk was on a first come basis so often you would be stuck without a work space and then be penalized for it. Also, you will be on an automatic dialer so you the calls keep coming and coming, and if you need to take a mental break you have to cut that out of your 15 minutes of freedom or wait until your lunch break.