Easy to move up, but corporate culture lacking.: opiniones de empleados con el puesto de Credit Cards Customer Service Representative en RBC

3,0
13 mar 2013
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

Decent pay for an easy job. Secure room for advancement within customer service roles.

Desventajas

Repetitive work, Demand to increase company bottom line without compensation to agents, Soulless, Very hard to move out of 'customer service' roles in consumer banking to other divisions of RBC.

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5,0
23 jun 2026
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

Everyone is very nice, friendly

Desventajas

Access across RBC is very time consuming

3,0
18 jun 2026
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

Stable work life balance. The culture is really great, very easy to work with complex management and managers. Willing to help you grow and learn with clients

Desventajas

Not a lot of room for growth unless you come in the door with that expectation. It can be very easy to get stuck in this role as your pay slowly increases and the job title mostly stays the same. Associate promotions and raises are rarely given and take a lot of coercion to get.

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