Definitely a Call Center: opiniones de empleados con el puesto de Sales Consultant en Progressive Insurance

3,0
9 ago 2024
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

- work from home - flexible schedule options - everyone puts the gainshare here as a pro but ngl if sales got commission we would make way more than our regular pay including the bonus/gainshare. I sold 120+ policies for progressive just last month. Commissions on average in the US sales insurance market can be between 5-10% of the policy premium. Just at 5% commission for a policy premium of $1200, for example, it should be $60/policy. Thats $7200 for 120 policies but I made around $3500 last month before taxes. Tell me how this is a pro? Maybe for everyone in positions outside of sales but the sales agents are the ones making all they money…

Desventajas

- back to back calls every day - training is a joke (they try to brainwash you into the internal culture to trick you into thinking Progressive is different than other companies… it’s not. Profit is their most important concern). They leave you to figure it out on your own after training. I’ve been selling insurance for almost 2 years and I still am not an expert. I still get confused constantly navigating the guidelines they love to rely on so much. - work life balance could be better, especially for employees with serious illnesses who don’t qualify for FMLA. - advancement opportunities are non-existent and difficult to obtain (they usually want you to work multiple phone based positions before you can really advance. Ie: sales and customer service/blended, or claims, etc). They know everyone wants off of the phones but don’t actually vocalize that or you get blacklisted. - healthcare is ridiculous. High deductible plan sounds nice for your paycheck but horrible if you actually need it. $2700 deductible and $3700 individual out of pocket maximum. I am struggling to pay off medical bills plus my normal bills while working my butt off and seriously ill so I don’t lose my job. - management is out of touch or just doesn’t actually care about the frontline workers being overworked and underpaid

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5,0
30 jun 2026
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Aprobación del CEO
Perspectiva de la empresa

Ventajas

Strong Leadership Consistent Strategy People Oriented Culture

Desventajas

Larger more mature company - less agile and harder to drive change - still happens but takes longer and a lot more coordination

2,0
4 jul 2026
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Aprobación del CEO
Perspectiva de la empresa

Ventajas

Work from home, Ok opportunities to learn more but opportunities are becoming slim.

Desventajas

Between Micromanagement, work overload and with the use of vendors and AI employees are at risk. Corporate seems to not care that were all tired of the customers that are being abusive when corporates made bad decisions and these poor people have thousands withdrawn from an AI error. Pay for this level of company and the increasing headaches is not good, no monthly bonus, no commissions. No pension. Health benefits are available but not affordable. And the undo stress is causing my peers to consider quiting even ones that been here over 10yrs

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