Burn out waiting to happen: opiniones de empleados con el puesto de Claims Representative en Progressive Insurance

2,0
11 dic 2010
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Aprobación del CEO
Perspectiva de la empresa

Ventajas

Yes, the job was stressful, but it used to be that there were great people working there with you, and that made it all possible. Now everyone is so stressed out, and overworked that it's not a pleasant place to be at all.

Desventajas

Someone else put it perfectly when they said the expectation is that you fit 12 hours of work into an 8 hour work day. If you can't do it then *you* must be doing something wrong. Oh, and lunchbreak? What's that? You could take another 15 phone calls during that time. Overtime? Oh, heavens no. If you can't get your work done during your shift then that's your own fault, so you better stay late to finish it up. No, they're not going to pay your overtime.

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5,0
30 jun 2026
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Aprobación del CEO
Perspectiva de la empresa

Ventajas

Strong Leadership Consistent Strategy People Oriented Culture

Desventajas

Larger more mature company - less agile and harder to drive change - still happens but takes longer and a lot more coordination

2,0
4 jul 2026
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Aprobación del CEO
Perspectiva de la empresa

Ventajas

Work from home, Ok opportunities to learn more but opportunities are becoming slim.

Desventajas

Between Micromanagement, work overload and with the use of vendors and AI employees are at risk. Corporate seems to not care that were all tired of the customers that are being abusive when corporates made bad decisions and these poor people have thousands withdrawn from an AI error. Pay for this level of company and the increasing headaches is not good, no monthly bonus, no commissions. No pension. Health benefits are available but not affordable. And the undo stress is causing my peers to consider quiting even ones that been here over 10yrs

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