Ventajas
If you don't have an insurance license they will train you and help you gain one. The training they provide for the insurance test and for the role as a sales consultant is excellent. You don't feel inadequate when you hit the floor to take calls. They care about customer service and don't put emphasis on phone talk time. The managers are understanding and helpful. You can also choose to work remotely. You are rewarded at the end of the year with a gainshare bonus on top of your salary. Over time is always available.
Desventajas
There really isn't any cons. Everything is clear cut. The only reason someone would have a problem is if they don't like repetition , sitting for long hours in front of the computer or if they just don't want to work.