Great Company, but workplace environment is changing for the worse: opiniones de empleados con el puesto de Claims Customer Service Representative en Progressive Insurance

4,0
21 oct 2014
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Aprobación del CEO
Perspectiva de la empresa

Ventajas

CLRU has the best schedule flexibility period The gainshare is an added bonus!! Campus 1 is very easy to get to. Pay is pretty good considering I came in a few yrs back and new hires are starting lower than I did.

Desventajas

Seems like the benefits are getting cut more and more each year. Also there has been a decline in the employee appreciation, whether in raffles/contests, the appreciation parties and just general messages of encouragement. Yet we can all see the stock price is going up and the company is gaining more market share.

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5,0
24 jun 2026
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Aprobación del CEO
Perspectiva de la empresa

Ventajas

Pay Benefits Work/Life Flexibility Paid time off

Desventajas

working holidays working weekends management benefits equipment

2,0
4 jul 2026
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Aprobación del CEO
Perspectiva de la empresa

Ventajas

Work from home, Ok opportunities to learn more but opportunities are becoming slim.

Desventajas

Between Micromanagement, work overload and with the use of vendors and AI employees are at risk. Corporate seems to not care that were all tired of the customers that are being abusive when corporates made bad decisions and these poor people have thousands withdrawn from an AI error. Pay for this level of company and the increasing headaches is not good, no monthly bonus, no commissions. No pension. Health benefits are available but not affordable. And the undo stress is causing my peers to consider quiting even ones that been here over 10yrs

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