Salaried , No processes in place.: opiniones de empleados con el puesto de Claims Adjuster en Progressive Insurance

1,0
10 sept 2019
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

Young hip environment with kids straight from college who don’t know there’s better employers out there.

Desventajas

They were bought by progressive and can’t handle the volume. Continue to try and work as a small company when that is no longer the reality. Go through workers constantly. Salaried pay and given enough work to have to do ten hours a day to keep up. That stretches the salary pay thin. They are very much the mind set of “ you are salaried so you work how ever long it takes to get the job done” . No processes to help with the larger loads as an example splitting the work between a processor and an adjuster is out of the question . The adjuster handles every aspect wether it’s a small rental claim or a total loss. 300 to 400 emails a day from Customers and vendors.No delegation.No work life balance. Ive been in the insurance industry almost ten years lasted a year before I noticed they weren’t going to work smarter and not harder and went to a company that knows how to handle The volume .

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5,0
30 jun 2026
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Aprobación del CEO
Perspectiva de la empresa

Ventajas

Strong Leadership Consistent Strategy People Oriented Culture

Desventajas

Larger more mature company - less agile and harder to drive change - still happens but takes longer and a lot more coordination

2,0
4 jul 2026
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

Work from home, Ok opportunities to learn more but opportunities are becoming slim.

Desventajas

Between Micromanagement, work overload and with the use of vendors and AI employees are at risk. Corporate seems to not care that were all tired of the customers that are being abusive when corporates made bad decisions and these poor people have thousands withdrawn from an AI error. Pay for this level of company and the increasing headaches is not good, no monthly bonus, no commissions. No pension. Health benefits are available but not affordable. And the undo stress is causing my peers to consider quiting even ones that been here over 10yrs

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