HR is very RUDE: opiniones de empleados con el puesto de Customer Service Representative en Progressive Insurance

1,0
20 dic 2012
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Aprobación del CEO
Perspectiva de la empresa

Ventajas

They hire you quickly and then you're on your way to a very nice environment

Desventajas

Progressive needs a better policy on sick time. They're benefits are horrid. You don't get any paid or sick time. You have to use ETB all the time. 5 hours you eran every two weeks. They lie to you in training and tell you that they don't need doctors notes, but then they ask for one when you're sick. They asked me about my person health information after I returned to work sick then fired me because I refused to discuss it. People have been working there for 25 years and still are customer service reps. There is no room for growth. They will tell you that the starting pay can only go up to 14.75! That was a lie. There were people in my class making 17.00 an hour. While i made 14.50 and had far more experience than them!

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5,0
30 jun 2026
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Aprobación del CEO
Perspectiva de la empresa

Ventajas

Strong Leadership Consistent Strategy People Oriented Culture

Desventajas

Larger more mature company - less agile and harder to drive change - still happens but takes longer and a lot more coordination

4,0
4 jul 2026
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Aprobación del CEO
Perspectiva de la empresa

Ventajas

Great supervisor, and great coworkers. Training was good and I left training fully able to do my job with confidence. Sometimes we have fun meetings to attend. Can work in office when we want which is nice on days I want to get out of the house since I work remotely.

Desventajas

Low pay for work load and responsibilities. Extra responsibilities don’t equal extra pay. Very micromanaged and timed per task which can be stressful if a task takes longer than it should due to circumstances outside of your control. Low raises even with high performance rating.

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