If you like working in call centers, you may enjoy it: opiniones de empleados con el puesto de Customer Service Representative en Progressive Insurance

3,0
29 jun 2017
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

You can advance relatively quickly, if you push hard to be successful and try to help others along the way, and keep all your metrics up (which there are many of).

Desventajas

Micromanagement can be a bit much, some supervisors are pretty out of touch as far as remembering how it was to take 80-100 challenging calls a day, and can pick a few calls out at anytime and rake you over the coals for it.

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5,0
7 jul 2026
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Aprobación del CEO
Perspectiva de la empresa

Ventajas

Great support, great pay and lots of opportunities to grow your career.

Desventajas

No cons in my opinion

2,0
4 jul 2026
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

Work from home, Ok opportunities to learn more but opportunities are becoming slim.

Desventajas

Between Micromanagement, work overload and with the use of vendors and AI employees are at risk. Corporate seems to not care that were all tired of the customers that are being abusive when corporates made bad decisions and these poor people have thousands withdrawn from an AI error. Pay for this level of company and the increasing headaches is not good, no monthly bonus, no commissions. No pension. Health benefits are available but not affordable. And the undo stress is causing my peers to consider quiting even ones that been here over 10yrs

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