Ventajas
This is a great place to start a career and then move on to bigger and better things. Insurance employers know that if you can make it here, you can make it anywhere-so you certainly earn credibility by putting in your time, especially if you are a very successful employee at a notoriously demanding company such as this one. Employees are, for the most part, competent and willing to help each other out. There is a "we're in this together" mentality which make stressful days much more bearable. This is a young and fun company, so coworkers are usually quite social outside of work as well.
Desventajas
We are constantly micro-managed and are made to feel like our work isn't good enough, no matter how much time and effort we put into working our claims to perfection. Standards are very high, but are impossible to meet when we get 10-12 hours of work in an 8 hour day. Overall, the company doesn't seem to realize that its employees are its best resource and respect is often lacking. It can be quite discouraging to put so much work in and feel like it is never recognized or rewarded. File reviews are exception based and retroactively scored in nature, meaning that you are told what you are doing wrong after the fact; there is something inherently wrong with a system that requires 3 positive file reviews to compensate for one poorly scored claim. There is very limited growth, especially considering the fact there are very few non-claims positions open outside of the Ohio corporate office.