Constant churn and burn: opiniones de empleados con el puesto de Customer Service en OutMatch

1,0
20 jul 2021
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

Cool offices and good parties, nice coworkers

Desventajas

The company is constantly acquiring new businesses to boost sales numbers, and cutting staff with each one. It feels all about money. Not about what is right for customers. Constant tech changes and no one knows what we are supposed to sell or tell customers.

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5,0
17 jul 2024
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

Opportunity to help people find the right work

Desventajas

Growth stage, so stability is uncertain

2,0
23 ago 2018
Empleado anónimo
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

- Unlimited PTO - 100% Employer paid benefits for employees - Stock Options - Team camaraderie - Learning opportunities

Desventajas

- Non-scalable business model - Understaffed and overworked teams - Staff morale is low since recent changes - Leadership is not transparent - Lack of training - Undefined roles that are made up on the fly - Fly by the seat of your pants mentality - Unlimited vacation still doesn't allow you to completely disconnect because you're expected to check in and sometimes work on vacation - Try to spin outcomes of internal decisions to seem positive without acknowledging the hardship that comes with them.

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