Ventajas
Nice colleagues, for the most part. Discounted electronics purchases for employees.
Desventajas
Highly understaffed, abusive managers who couldn't care less about you or what you attempt to do for the business. Disruptive questioning and constant negative review of your performance. Worst time of my life. Understaffed, underpaid, underhand, reactive business model. I would say Novatech is going down the tubes, since the fired almost all of their B2B staff and many IT support members have jumped ship. Very high staff turnover. No career improvements. If you are there over a year then good luck being stuck on the same pay at the same grade with no chance of improvement.