Toxic work environment: opiniones de empleados con el puesto de Technical Support Agent en Nextlink

1,0
13 ene 2023
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Aprobación del CEO
Perspectiva de la empresa

Ventajas

Only pro is that they don't require certification for a job and you can learn something new if your trying to get into an IT role or Telecommunications.

Desventajas

Toxic work environment, bad management style, lack of opportunity, biased management towards certain people. Supervisors with power struggles, people in roles that should not be like leads, supervisors, managers and QA personnel. Racist employees.

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5,0
18 may 2026
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Aprobación del CEO
Perspectiva de la empresa

Ventajas

Good pay Work truck Benefits

Desventajas

Time on outages can be cumbersome at peak season

4,0
12 may 2026
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

-Relaxed atmosphere -Felt backed by management -Training was engaging and thorough -Great at developing talent -Hour lunches

Desventajas

-The pay is a bit low compared to competitors -lack of communication between field teams and support, mainly when there are tower outages, we had no timeline to provide customers -have to jump trough hoops to set up a service call since there so few technicians to spare

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