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Crash and burn: opiniones de empleados con el puesto de Technical Support Engineer I en MegaPath

1,0
9 sept 2015
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Aprobación del CEO
Perspectiva de la empresa

Ventajas

Good PTO plan Management is clueless so you can totally fail and keep your job Great place to take advantage of while geting certs and a real job

Desventajas

Horrible management Nobody appears to know how to use any systems We don't actually do anything, just send the issue to another company to work No accountability

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5,0
2 abr 2019
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Aprobación del CEO
Perspectiva de la empresa

Ventajas

good salary good salary good salary

Desventajas

no other things to say

3,0
11 ene 2015
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Aprobación del CEO
Perspectiva de la empresa

Ventajas

Easy access to other departments - once they've got a face to a name, people are super helpful! Work with some pretty brilliant and helpful people

Desventajas

People get away with posting fake orders & metrics The man who lead the team that posted the most fake/innacurate orders keeps getting promoted (it's good to be the CEO's nephew, right?) Employee feedback is only valued when you're at plan (that's been five to ten sales reps/mo out of around 80) Leadership only cares about what you produce - don't expect anyone to assist you with personal growth Working with depts at other locations is painful unless they're one of the few in their role that care about the cusotmer Half the support teams are now in Manila - they speak English well, but their comprehension is poor and extremely painful to both internal employees and customers The company wasted $100,000 on a bare bones knock-off plug-in for SalesForce (which they could not get to implement correctly) They use the "spaghetti standard" for lead gen - throw ideas out into the internet and see what sticks

4
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