Great company: opiniones de empleados con el puesto de Customer Service Manager en Made In Cookware

Great company to work for, continuing to grow, treats their employees fairly

Hard to think of any, you just have to be prepared to work hard, expectations are high

• 50% off premium cookware • Gift Card to the store when onboarding • Employee appreciation day (yields another gift card) • Remote • Many problems needing solving = stretch opportunities • CX team is included and not entirely siloed, participates in all hands meeting • No micromanaging/lots of autonomy • Company holidays + traditional holidays

• It is a start up and small size organization so you wear many hats without a clearly defined role or title (can be positive if you see it as stretch opportunities) • Care more about customer satisfaction, sales and marketing teams, not as much care or concern goes into the customer service team • Will take advantage of you, overwork you, under pay you, take away perks despite performance and gaslight you into thinking you don't at the very least deserve a title change. • Unlimited PTO taken away from care team • Performance bonus promises were made but were never delivered on • Carrot danglers