Ir al contenidoIr al pie de página
      employer cover photo
      employer logo
      employer logo

      Lufthansa InTouch

      Empresa activa

      Opiniones sobre Lufthansa InTouch

      Customer support: opiniones de empleados con el puesto de Empleado anónimo en Lufthansa InTouch

      1,0
      24 mar 2025
      Empleado anónimo
      Recomendar
      Aprobación del CEO
      Perspectiva de la empresa

      Ventajas

      After 6 months of detrimental Alzheimer's inducing work you can get good deals on flights. That's it.

      Desventajas

      barely any pros, toxic team leaders, horrible environment, horrible hours you get no choice unless you haggle with others and work weeks are split up terribly, software is used to monitor EVERYTHING you do, these kinds of companies are not sustainable for mental health. Team leaders are losers who got a dose of corporate power and enforce abusive policies and get high off of this. Pay is somewhat above average but not really, dont fall for it. This software they use is an extreme negative and if you cant handle being monitored at all times, this job isnt for you.

      Echa un vistazo a otras opiniones sobre Lufthansa InTouch.

      1,0
      1 jun 2026
      Customer service consultant
      Recomendar
      Aprobación del CEO
      Perspectiva de la empresa

      Ventajas

      * Relocation package. * 2.5 months of paid accommodation. * Issue in the accommodation was resolved within 3–4 days.

      Desventajas

      *Promised support after onboarding, but little support in practice. *Thrown into difficult customer calls after only 4 weeks of training. *Constant complaints from angry and impatient passengers. *Extremely complex and outdated systems. *Continuous call monitoring and performance evaluations. *Very strict break policies. *Unpaid time spent logging into work systems. *Frequently changing shifts (morning, afternoon, evening). *High stress and burnout risk. *Poor work-life balance.

      3,0
      3 jun 2026
      Customer service consultant
      Recomendar
      Aprobación del CEO
      Perspectiva de la empresa

      Ventajas

      Good starting background point for an airline industry

      Desventajas

      Low rate of retention for tenured employees

      Ver opiniones por: Útil|Valoración|Fecha|Todo
      Búsquedas relacionadas: Ofertas de empleos en Lufthansa InTouch | Sueldos en Lufthansa InTouch | Beneficios en Lufthansa InTouch | Entrevistas de Lufthansa InTouch
      Opiniones sobre Lufthansa InTouchOpinión sobre Lufthansa InTouch