Customer Success: opiniones de empleados con el puesto de Customer Success en Lucid Software

3,0
10 nov 2025
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Aprobación del CEO
Perspectiva de la empresa

Ventajas

Good culture and people, also good salary depending on what department you work in.

Desventajas

Although overall culture is praised, it depends on your team/manager. Also shifting priorities internally.

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5,0
27 may 2026
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Aprobación del CEO
Perspectiva de la empresa

Ventajas

- Very strong mentorship program - Very nice people - Some VERY good engineers, PMs, and designers

Desventajas

- Pay isn't competitive outside of Utah (but hey, at least we're hiring) - Like most other companies at our size, your success and satisfaction largely depend on the team you're on - Sales and product/eng could probably be better aligned to inform product decisions - Like most other SAAS companies, we're investing A LOT into AI. This could bite us in the future (I personally think we're in a bubble, and the consequences of over-investing will be very painful once it bursts)

4,0
22 ene 2026
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

- Great emphasis on work life balance - Excellent team - Supported any kind of work (on-site, hybrid, remote) - I love coding so I'm glad I got to do it

Desventajas

The con is a pretty huge one. Despite how much I enjoyed my time working at Lucid, I have to bring down a star for their communication. When I was let go from my internship I was told I did a good job but wasn't hired back with no real reason at all. Originally I thought this was due to layoffs but was shocked when I was practically blacklisted from getting hired back as a software engineer a year later. Multiple other interns at the company got hired back, yet when I tried I was met with an "insufficient performance" reasoning despite me keeping up pace with the rest of my team and receiving nothing but positive feedback the entire time. It's just a little upsetting considering I was really passionate about the company before and during my internship. It sucks to be labeled by your dream company as unforgivably incompetent for things that could have easily been fixed with a performance review or even a simple conversation. I wasn't even given that much work to do, so it doesn't really make much sense to me. It's like I wasn't given the same amount of grace as my peers, despite being in similar situations. It's a shame, not just for me but for them on losing someone that would have dedicated themselves to the position.

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