Love working here: opiniones de empleados con el puesto de Customer Success Manager (CSM) en LinkGraph

The teamwork and collaboration at LinkGraph have been a cornerstone of my experience. The company truly values team interaction, and it's evident in the way we work together seamlessly. Whether it's brainstorming sessions, project discussions, or just day-to-day interactions, the camaraderie and mutual support make every workday feel like a collective effort towards success.

The lack of in-person interaction and face-to-face connection can sometimes make it challenging to build personal relationships with coworkers or have casual discussions.

There is no pros honestly

Leadership has no real experience or professionalism, and that filters down through the entire organization. AI is used as a crutch for the most basic tasks, which says a lot about the skill level being hired for. The cheapest available candidates are brought on, and it shows communication breakdowns are constant. There is no company culture to speak of, largely because employee churn is so rapid that no one gets a chance to know each other. Task distribution makes no sense given team size, leaving people overworked with no clear path forward. On top of all that, expect heavy micromanagement and zero meaningful career development. This is not a place where you grow it's a place where you burn out. Advice to management: Invest in real talent, build actual processes, and let your people managers lead with competence before expecting results.