Deranged: opiniones de empleados con el puesto de Associate en LanguageLine Solutions

1,0
25 may 2025
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

You can work from home.

Desventajas

Home website created by a lunatic. Every time you click on something, the LL website logs you offline, you get an email asking you why you logged off, and your account is blocked. You then have to ask for the account to be reinstated and you might have to wait up to 24 hours. This is simply for clicking on another website. I am not kidding. They are absolutely hell-bent on making your life a miserable living hell. They have zero respect for their employees and are a faceless, mindless conglomeration of sick psychopaths.

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Respuesta de LanguageLine Solutions
1y
Thank you for your feedback. It's unfortunate your experience with the interpreter platform did not meet your expectations. System timeouts and auto-logout processes are intended to ensure security and accuracy, but we recognize they can be disruptive—especially if they interfere with your ability to work. We understand that interpreting is demanding work, and we’re continually working to improve both our tools and our support systems. We appreciate the service you provided during your time with LanguageLine and wish you the best moving forward.

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5,0
27 oct 2025
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Aprobación del CEO
Perspectiva de la empresa

Ventajas

Providing communications help for health care, insurance, beginning of life, end of life, counseling, IT. Among the highest minutes in the industry. Great record keeping, and pay is only 7 days after the close of every month. The annual training as well as recertification is paid events. Offers relative independence, after several audits, if you comply with excellence in customer service, you are pretty much on your own.

Desventajas

The minute rate is among the lower side among language companies. Find that while you can gain lots of successful advice from the company bulletin board, but offering advice is often better to those in authority.

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Respuesta de LanguageLine Solutions
8mo
Thank you for taking the time to share such a detailed and insightful 5-Star review. We’re glad to hear you value the meaningful nature of the work and the opportunities to make a difference across so many vital sectors—from healthcare and insurance to counseling and IT. It’s wonderful to know you appreciate the structure, record keeping, and flexibility that support your independence and professional growth. We also appreciate your feedback regarding pay and communication. We’re always reviewing ways to remain competitive and to strengthen collaboration across all levels. Congratulations on your success and progression from Interpreter to Tester—we’re proud to see team members grow and thrive within LanguageLine!
1,0
24 jun 2026
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

Stay home. That's all. Nothing else.

Desventajas

Fifteen seconds to recover between stressful calls. The health insurance they offer is super expensive for the poorly paid for hours you get. It does not match. Micromanage everything, constant supervised and not a proper guidance after being pointed the errors of the week. Extreme poorly paid for the higher quality of job that they want. The company charges 3 or 4 dollars for minute, but an interpreter gets paid 15 an hour before taxes. See the difference? Days off unpaid always. Not fair. Not even during sickness, grief or personal emergencies.

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Respuesta de LanguageLine Solutions
1w
Thank you for sharing your experience and for the time you dedicated to LanguageLine over the course of more than a year. We recognize that interpreter work is demanding, and we appreciate the professionalism and commitment required to provide high-quality language services. We continuously review our practices, resources, and support systems to help interpreters succeed and foster a respectful work environment. We value your feedback regarding your experience and appreciate the contributions you made during your time with us. We wish you all the best in your future career endeavors.
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