Good company to work for: opiniones de empleados con el puesto de OPI/VRI Vietnamese Interpreter en LanguageLine Solutions

4,0
22 abr 2025
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Aprobación del CEO
Perspectiva de la empresa

Ventajas

Work remotely from home. The training program was very resourceful. Great pay, the help desk was very helpful. As a fulltime you are guaranteed 40 hours a week.

Desventajas

not very good medical benefits. PTO is quite annoying to request sometimes, if you take off for a while, you have to submit requesting for every single day separately. The schedule is not very good, you have to work on Pacific time doesn't matter what time zone you are in which is quite annoying sometimes.

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Respuesta de LanguageLine Solutions
1y
Thank you for taking the time to share your experience with us! We're glad to hear you found the training program resourceful, appreciated the opportunity to work remotely, and felt supported by our Help Desk. We're especially proud to provide full-time hours and competitive pay. We acknowledge your feedback about medical benefits, PTO, and scheduling. While we know that aligning to Pacific Time can be a challenge depending on your location, it helps us ensure consistent service across the board. We’re happy to share that changes have been made to the PTO request process! You no longer need to submit a request for each individual day—requests can now be grouped together, making it quicker and easier to plan your time off. Best of luck in your future endeavors!

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5,0
27 oct 2025
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Aprobación del CEO
Perspectiva de la empresa

Ventajas

Providing communications help for health care, insurance, beginning of life, end of life, counseling, IT. Among the highest minutes in the industry. Great record keeping, and pay is only 7 days after the close of every month. The annual training as well as recertification is paid events. Offers relative independence, after several audits, if you comply with excellence in customer service, you are pretty much on your own.

Desventajas

The minute rate is among the lower side among language companies. Find that while you can gain lots of successful advice from the company bulletin board, but offering advice is often better to those in authority.

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Respuesta de LanguageLine Solutions
8mo
Thank you for taking the time to share such a detailed and insightful 5-Star review. We’re glad to hear you value the meaningful nature of the work and the opportunities to make a difference across so many vital sectors—from healthcare and insurance to counseling and IT. It’s wonderful to know you appreciate the structure, record keeping, and flexibility that support your independence and professional growth. We also appreciate your feedback regarding pay and communication. We’re always reviewing ways to remain competitive and to strengthen collaboration across all levels. Congratulations on your success and progression from Interpreter to Tester—we’re proud to see team members grow and thrive within LanguageLine!
1,0
24 jun 2026
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Aprobación del CEO
Perspectiva de la empresa

Ventajas

Stay home. That's all. Nothing else.

Desventajas

Fifteen seconds to recover between stressful calls. The health insurance they offer is super expensive for the poorly paid for hours you get. It does not match. Micromanage everything, constant supervised and not a proper guidance after being pointed the errors of the week. Extreme poorly paid for the higher quality of job that they want. The company charges 3 or 4 dollars for minute, but an interpreter gets paid 15 an hour before taxes. See the difference? Days off unpaid always. Not fair. Not even during sickness, grief or personal emergencies.

1
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Respuesta de LanguageLine Solutions
1w
Thank you for sharing your experience and for the time you dedicated to LanguageLine over the course of more than a year. We recognize that interpreter work is demanding, and we appreciate the professionalism and commitment required to provide high-quality language services. We continuously review our practices, resources, and support systems to help interpreters succeed and foster a respectful work environment. We value your feedback regarding your experience and appreciate the contributions you made during your time with us. We wish you all the best in your future career endeavors.
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