Better Than Being Unemployed and Homeless: opiniones de empleados con el puesto de Freelance Interpreter en LanguageLine Solutions

1,0
10 ago 2015
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Aprobación del CEO
Perspectiva de la empresa

Ventajas

If you have no other work opportunity it is very comfortable to stay at home and waiting for their calls. You will be exposed to lot's of different situations in a very safe way. They usually pay on time, and apparently fairly, in my impression. Flexibility: you can decide over your schedule. If you start working with the cons in mind, it may be a useful learning experience.

Desventajas

Even before the IT Dept. took over the company, around the end of last year, it was kind Kafkaian experience working for them. There was no more communication between the company and the interpreters than the paycheck, reproval and eventual training. Since the IT took over it is almost a hallucinatory experience. They are clueless regarding the work and characteristics of interpreters, but they created a "sophisticated system" that classify the interpreters and the calls. the new system is completely dysfunctional. In addition to their incompetence, they treat interpreters as blue collar, uneducated workforce - they only have management experience in that type practices. They send out nonsense e-mails; a smart fifth grader would understand that those have meaning and real content. They created the complete chaos and financial hardship in the life of hundreds of interpreters The accounting system is not transparent: no list of calls that you could compare with your notes, but this is the least. The head of IT Dept considers himself a visionary. Hitler considered himself too...

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5,0
27 oct 2025
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Aprobación del CEO
Perspectiva de la empresa

Ventajas

Providing communications help for health care, insurance, beginning of life, end of life, counseling, IT. Among the highest minutes in the industry. Great record keeping, and pay is only 7 days after the close of every month. The annual training as well as recertification is paid events. Offers relative independence, after several audits, if you comply with excellence in customer service, you are pretty much on your own.

Desventajas

The minute rate is among the lower side among language companies. Find that while you can gain lots of successful advice from the company bulletin board, but offering advice is often better to those in authority.

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Respuesta de LanguageLine Solutions
8mo
Thank you for taking the time to share such a detailed and insightful 5-Star review. We’re glad to hear you value the meaningful nature of the work and the opportunities to make a difference across so many vital sectors—from healthcare and insurance to counseling and IT. It’s wonderful to know you appreciate the structure, record keeping, and flexibility that support your independence and professional growth. We also appreciate your feedback regarding pay and communication. We’re always reviewing ways to remain competitive and to strengthen collaboration across all levels. Congratulations on your success and progression from Interpreter to Tester—we’re proud to see team members grow and thrive within LanguageLine!
1,0
24 jun 2026
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Aprobación del CEO
Perspectiva de la empresa

Ventajas

Stay home. That's all. Nothing else.

Desventajas

Fifteen seconds to recover between stressful calls. The health insurance they offer is super expensive for the poorly paid for hours you get. It does not match. Micromanage everything, constant supervised and not a proper guidance after being pointed the errors of the week. Extreme poorly paid for the higher quality of job that they want. The company charges 3 or 4 dollars for minute, but an interpreter gets paid 15 an hour before taxes. See the difference? Days off unpaid always. Not fair. Not even during sickness, grief or personal emergencies.

1
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Respuesta de LanguageLine Solutions
1w
Thank you for sharing your experience and for the time you dedicated to LanguageLine over the course of more than a year. We recognize that interpreter work is demanding, and we appreciate the professionalism and commitment required to provide high-quality language services. We continuously review our practices, resources, and support systems to help interpreters succeed and foster a respectful work environment. We value your feedback regarding your experience and appreciate the contributions you made during your time with us. We wish you all the best in your future career endeavors.
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